One of the World’s market leaders for Machine Vision optimizes its Customer Support
ISRA VISION AG has enhanced its Customer Support Center CSSC with the appointment of the internationally experienced Manager Peter Hohoff. From April this year onwards, Peter Hohoff has headed up the Customer Service and Support Center at the location in Herten to provide our customers worldwide with even more effective and innovative support in the areas of service, training, after-sales processes, spare parts and hotlines. Peter Hohoff’s extensive background as a mechanical engineer, specialist in the global support department of a high-technology company, and previous experience as a General Manager of Global Service and Customer Support makes him an asset to the ISRA CSSC team. Operating at a worldwide level. he has the task of reorganizing and optimizing ISRA’s Customer Support in direct cooperation with the company’s Management Board.
“To meet the growing expectations of our customers around the clock and around the world, we have restructured and expanded our Customer Center”, explained Enis Ersü, Chairman of the Management Board of ISRA VISION AG. “We are proud to have been able to recruit such an experienced Manager as Peter Hohoff, and we are already noticing the stimulating effect in the feedback received from our customers.”
ISRA VISION AG, based in Darmstadt, is one of the top companies on a global scale for industrial image processing (Machine Vision), the world’s market leader for surface inspection systems and one of the leading suppliers of 3D Machine Vision. With a current total of more than 20 locations worldwide, the company has more than 25 years of experience in developing, manufacturing and delivering Machine Vision Systems for production optimization and automation in different sectors such as the automotive, glass, paper, foil, printing and steel industries. The term Machine Vision refers to “Seeing Machines”, which replace the human eye in Quality Control and Production processes, and which are both faster and more precise than any human can ever be.
The growth potential in this field is enormous. Even now, many potential applications of the existing technology have not yet been achieved. Experts take the view that barely one quarter of the market potential has so far been reached.
The system solutions offered by ISRA VISION are already assisting more than 10,000 machines worldwide by providing them with sight – right around the clock, seven days a week, on 365 days a year. For our customers, ISRA products are of incalculable value, because our “Machine Vision” solutions reduce production costs, increase efficiency and improve the quality of the products. In these ways, they make an important contribution to survival against international competition and to securing a leading market position in the long term.
ISRA VISION AG
Industriestrasse 14
64297 Darmstadt
Germany
Tel.: +49 (6151) 948-0
Fax: +49 (6151) 948-140
info@isravision.com
www.isravision.com
