Years of experience and a large fleet of vessels mean that Northern Offshore Services are well placed, as leading operators in crew transport vessels (CTV) primarily in the offshore wind industry. David Kristensson, the CEO, got together with PES to catch us up on the latest developments and give us his outlook on the future.
PES: Welcome back to PES Wind magazine. Thanks for talking with us. For the benefit of our new readers would you like to begin by explaining a little about the background and experience of Northern Offshore Services and the importance of the wind industry to you?
David Kristensson: The background and the experience of Northern Offshore Services (N-O-S) is that we have roots in the shipping industry and come from a maritime culture. We have been working with shipping and vessels for generations and ten years ago we started a new company that has become Northern Offshore Services.
In this company our focus is the niche market in specialised shipping. Our biggest business is crew transfer vessels for offshore wind, so the wind industry, is of course, very important to us. Today, as one of the leading operators in this sector we operate approximately 40 vessels.
PES: Has there been much change in the market since we last spoke?
DK: Yes, there is more and more pressure from our customers to improve all our procedures and services. The customers are also more demanding, because they have learned more and know what they want. The competition is also very hard because there are more operators like ourselves.
What we are finding is complexity in the market and also in the project demands. The bigger the organisation and the bigger the fleet means better flexibility, to provide a good service to the customers. The projects vary and so you need to have different vessels to suit the operations and therefore a big and flexible fleet is a must.
PES: You also told us a little about your vision, BEST365, how do you feel this has impacted on the company and
your customers?
DK: We work very hard with our vision and our values. I think it is something very strong in our company culture, where we all try to give that little bit more and be on our toes all the time – to give the best we can.
We work purposefully, in different ways, with the meaning of BEST365. All new employees have an introduction day where they learn what is expected of them. It means that all co-workers are pulling in the same direction.
PES: We are very interested in learning about the different services you offer, please could you tell us about them?
