The newly founded SOLON Energy GmbH is giving customers of the insolvent SOLON SE the opportunity to continue nearly all warranties on modules. Owners of roof-mounted systems are requested to register online at www.solon.com/de/antrag-altgarantie by the end of August 2012. They will then receive confirmation from SOLON that outstanding warranty obligations will be continued free of charge.
“By transferring warranties, we are sending a clear signal that long-term customer relationships have a high priority for us,” said Stefan Säuberlich, CEO of SOLON Energy GmbH. Special module types (like GSE thin film and OEM modules) are excluded from the provision. Provisions can be arranged individually for customers with ground-mounted systems. Operators should contact SOLON in such cases (www.solon.com/de/antrag-altgarantie).
All original warranty commitments will remain in effect for customers who purchased their modules and systems from the subsidiaries SOLON Corp. (USA) and SOLON S.p.A. (Italy).
SOLON’s quality promises a ten-year product warranty and five-stage performance warranty over 25 years will continue to apply to the purchase of new PV systems and modules. SOLON Energy will also continue to offer free SOLON solar all-risk insurance for the first two years.
