·Former Vice President of Customer Operations takes on new role
· New function integrates marketing with sales excellence and data insights to accelerate business growth
The leader in digital transformation of energy management and automation, has announced the appointment of Kristin Hanley as Vice President Global Marketing and Sales Excellence for the UK and Ireland (UK&I).
Kristin will oversee an expanded Schneider Electric marketing function that combines traditional marketing channels and pricing with digital platforms, new sales excellence strategies, and insights generated by an internal data office. This data-led, holistic approach will support demand generation, maintain customer excellence and provide new methodologies and tools to deliver growth.
Prior to this, Hanley was Vice President of Customer Operations for the UK&I, where she spearheaded initiatives to improve the end-to-end customer experience through lean process efficiency, business development, and digitisation. Alongside her new role, Hanley remains the executive sponsor of the UK and Ireland’s employee-led women’s resource group, the focus of which is diversity and inclusion in the workplace, including gender diversity.
Speaking about her appointment, Kristin Hanley, Vice President Global Marketing and Sales Excellence for UK&I said: “The only constant in business is that change is inevitable. Brands like ours must make an impact in the market by creating collaborative, robust and flexible strategies to meet ever-changing customer requirements. We have brought together digital marketing, sales excellence, and data visualisation to meet demand, foster leads, and drive growth. This allows us to deliver a holistic approach that will ensure the information our customers need is just a few clicks away. We will equip our sales and marketing teams with data and insights to anticipate customer requests and maintain our leading edge.”
“It’s a pleasure to welcome Kristin to her new role where she will continue her excellent track record of sales excellence and superior customer engagement with omnichannel marketing and data insights. Undoubtedly, data has the potential to transform the marketing function and will prove vital to scaling projects, driving growth, and delivering optimum customer experiences,” said Kelly Becker, Zone President of Schneider Electric UK and Ireland, Belgium and The Netherlands.
Hanley has 18 years’ experience with Schneider Electric in business transformation, project management, marketing and digital customer experience, both in the UK and Ireland and North America. Kristin holds a Bachelor of Business Administration, International Marketing and French from the Terry College of Business at the University of Georgia.
About Schneider Electric
Schneider’s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in Sustainability and Efficiency.
We are a global industrial technology leader bringing world-leading expertise in electrification, automation and digitization to smart industries, resilient infrastructure, future-proof data centers, intelligent buildings, and intuitive homes. Anchored by our deep domain expertise, we provide integrated end-to-end lifecycle AI enabled Industrial IoT solutions with connected products, automation, software and services, delivering digital twins to enable profitable growth for our customers.
We are a people company with an ecosystem of 150,000 colleagues and more than a million partners operating in over 100 countries to ensure proximity to our customers and stakeholders. We embrace diversity and inclusion in everything we do, guided by our meaningful purpose of a sustainable future for all.
