Green energy company Ecotricity won ‘Best Independent Supplier’ at the Energy Excellence Awards in London last night.
In a showcase of the top energy suppliers in the UK gas and power market, Ecotricity claimed the award for its innovative ‘not-for-dividend’ business model and pioneering attitude to customer service.
Ecotricity Trading Director Asif Rehmanwala said: “Ecotricity’s mission is to change where Britain’s energy comes from – to bring about energy independence and sustainability.
“We have a radical business model where customers are valued, ethical business is the norm, and people and planet come before profits.
“We pride ourselves on our industry-leading practice – we offer just two simple tariffs and our profits go back into building new sources of green energy – it’s what we call turning bills into windmills.
“Our customer service record is the best in the energy industry with the fewest complaints. We answer the phone ourselves and quickly, and the first person you speak to resolves around 90% of all queries right there and then. “
The award comes hot on the heels of Ecotricity’s recent efforts to boost transparency in the energy sector – publishing a customer service league table of all UK energy companies – to stop suppliers hiding their poor customer complaint record.
About Ecotricity
Britain’s leading green energy company, Ecotricity was founded 15 years’ ago when, in 1996, it founded the UK’s green electricity market and movement. A ‘not for dividend’ company with no outside shareholders to answer to, it now powers over 55,000 homes and businesses in the UK from its fleet of 53 windmills, it invests more per capita in building new sources of green energy than any other UK electricity company and is the only energy supplier supported by Oxfam and the Soil Association.
For more information, please contact:
Stuart Brennan or Kate Beioley, Ecotricity
press.office@ecotricity.co.uk or (01453) 761318
